Support Centre

We're here to help.

Browse guides, find answers or talk to a real human on the CheckSuite team.

Support: support@checksuite.co.uk

Knowledge base

Step-by-step guides for every app and feature.

FAQ

Quick answers to the questions we hear most.

Submit a request

Need a human? Open a support ticket.

Contact us

support@checksuite.co.uk · Mon–Fri, 9–6 GMT.

Support by product
Live
BuildCheck Support

Guides, FAQs and direct support for current users.

Coming Soon
RoofCheck Support

Help articles will be available at launch.

Coming Soon
SiteCheck Support

Help articles will be available at launch.

Coming Soon
SurveyCheck Support

Help articles will be available at launch.

Coming Soon
SafeCheck Support

Help articles will be available at launch.

Coming Soon
ScaffoldCheck Support

Help articles will be available at launch.

Coming Soon
FleetCheck Support

Help articles will be available at launch.

Coming Soon
AssetCheck Support

Help articles will be available at launch.

Frequently asked
Which app should I start with?+

BuildCheck is currently live. RoofCheck, SiteCheck, SurveyCheck, SafeCheck, ScaffoldCheck, FleetCheck and AssetCheck are launching soon — join the early access list on the relevant product page.

Can I try CheckSuite before paying?+

Yes. Every paid plan starts with a free trial — no card required for the first 14 days.

Will my reports be branded?+

Yes. Upload your logo and brand colours and every PDF report will be on your brand.

Does it work offline?+

All CheckSuite apps work offline on site. Your data syncs automatically when you're back online.

How does the AI work?+

Our AI is trained for construction language — it helps you write defect descriptions, summaries, scopes of works and compliance reports.

Still need help?

Email support@checksuite.co.uk and we'll get back to you within one working day.

Contact the team